When will I receive my order?
Delivery arrival time is dependent on where you are. We try process and send out as quickly as possible. Orders processed in the UK will take 4-6 business days to arrive.
What are your shipping methods?
We have our own in-house delivery system in place, our delivery team will deliver the product using a suitable courier to your chosen location.
What payments methods are available?
Our customers protection while online is a priority. We use PayPal and secure SSL Encryption to process all payments. All credit/debit card information provided is unavailable & encrypted for any of our team to sight. If you have any further queries/concerns please get in touch
What happens if my order is damaged?
Although we ensure that tremendous effort is taken into packaging items well, rarely accidents can happen. Not to worry, rest assured we will send out another parcel instantly. Please make sure to take clear pictures of all products received, within 24hours of taking delivery and email them to: info@shareefain.com
Can I change or cancel orders/bookings?
All product orders via the shopping section are final after they have been processed through the checkout. Unfortunately, no more changes can be made to your order once processed including; removing and/or adding items to your order, combining orders or cancelling your order.
Therefore, please make sure all details on your order are correct before confirming checkout. We advise double-checking your email address, delivery address and the acceptance, and accuracy, of promotional codes.
Can I return my product?
We aim to make sure our customers are happy with our products, however at times you may feel dissatisfied with an item. However, we do not accept returns due to risk of contamination. Please feel free to reach out with feedback and/or problems otherwise using our contact us page.
Didn’t find what you were looking for?
Get in touch with our contact us page… We will be happy to assist!
Can I order from anywhere in the world?
Although Shareefain is primarily based in the UK. Yes, we take orders from anywhere in the world. However, shipping costs do apply, which will be added at checkout. We do run discounts & promotions throughout the year, so keep an eye out for exclusive deals.
How do I create an account?
Creating an account is simple. It’ll allow you to checkout with ease, receive updates and check the status of your orders.
Click here to create an account.
If you for any reason cannot create your account, contact our Customer Care Team at info@shareefain.com